Key Industries

we are involved in


We know what challenges businesses in various industries face. Our BPO solutions are streamlined to overcome these obstacles and help industries achieve differentiation in their fields.

Health Care

Medical practitioners can now put their minds at ease and focus on their practice if they are confident that they have an efficient team to do all the small tasks needed for patient care. Hospitals, clinics, and doctors rely on us for:


  • Medical Transcription
  • Medical Billing
  • Data Endcoding
  • Claims Processing


Even with the advent of online retail shopping, baby boomers the prefer the good old catalogs when shopping. Studies show that that are still roughly 76 million baby boomers in the US alone, which is still quite a large niche market with needs to be addressed. Our catalog clients go to us for:


  • Customer Service
  • Order-taking
  • Upselling and Cross-selling
  • Mail Order Data Entry

Online Marketplace

eCommerce sales are rapidly increasing as all consumers are going online. Shopping behavior has changed over the years and ecommerce businesses face a lot of challenges in streamlining their operations. We help ecommerce businesses by offering services such as:


  • Customer Service
  • Chat / Email Support
  • Order / Returns Processing and Fulfillment
  • Inventory Management
  • Product Data Feed Management
  • Technical / Help Desk Support


The automotive industry is one of the largest industries globally. However, what goes behind the dealership’s closed doors is no east feat. Thousands of calls come through for sales and after-sales queries and the problem lies on how to gather the pertinent data and offer great solutions. The services we offer are:


  • Call Monitoring & Reports
  • Data Collection

Direct Response TV

TV shopping has been there for 2 decades already and still continue to reach many. As easy as the consumer calls for their orders to be place, so is the piling of calls to be attended. From orders to customer concerns, all should be easy, pleasant and organized transaction experience. We can help you with:


  • Customer Service
  • Catalog Entry Support
  • Order Entry Support


The insurance industry is faced with many challenges because of the volatile market, compliance requirements, customer demands, and more. They need to be more flexible and free up their resources to focus on core businesses. We hello the insurance industry with these services:


  • Customer Service
  • Email / Chat Support
  • Data Processing
  • Billing Services
  • Claims Processing
  • Forms Processing

Services and Tools

Depending on the industry, we utilize a wide array of tools to show reports and provide data-driven results.

Real-Time Reports

We have the capacity to provide real-time reports that are specific to the clients’ needs. Comprehensive reports can be provided daily, weekly, bi-monthly, monthly or annually.

Cloud Computing

By using cloud services, we are able to deliver services that are reliable and stable. There are no redundancies and no down time caused by hardware failure or power outages.

Back-Office Assistance

Back office work is what keeps the front office operations running smoothly. One cannot survive without the other. Our silent heroes are highly skilled and talented.

Let us help you grow your business the smart way.